• Step 1: Download the HBOMax App on your compatible device or visit play.hbomax.com/login through your web browser.
• Step 2: Click the “PERSON” icon or click “SIGN IN”.
• Step 3: Tap “ALREADY SUBSCRIBED? SIGN IN”.
• Step 4: Choose “SIGN IN THROUGH A TV OR MOBILE PROVIDER”.
• Step 5: Select ATMC.
• Step 6: Sign in using your ATMC2GO credentials.
• Step 7: Set up your profiles

You are now ready to start streaming.

• Step 1: Download the HBOMax App on your compatible device or visit play.hbomax.com/login through your web browser.
• Step 2: Click the “PERSON” icon or click “SIGN IN”.
• Step 3: Tap “ALREADY SUBSCRIBED? SIGN IN”.
• Step 4: Choose “SIGN IN THROUGH A TV OR MOBILE PROVIDER”.
• Step 5: Select FOCUS Broadband.
• Step 6: Sign in using your Watch TV Everywhere credentials.
• Step 7: Set up your profiles

You are now ready to start streaming.

January 5th, 2024 – EMERGENCY MAINTENANCE

Due to damage caused by a company working along Highway 17, FOCUS Broadband must undertake emergency maintenance beginning at midnight on Friday, January 5th lasting through 5 am. During this time all services (internet, telephone, cable TV) for the following areas will experience a loss of service(s) for a time period that could last up to 5 hours. The customers impacted will be those served by both fiber optics and cable modem service in the northern portion of Brunswick County and the eastern portion of Columbus County.  The communities impacted will include portions of the Town of Belville and Town of Leland (including: Mallory Creek, Waterford, Old Towne, Willow Creek, Magnolia Greens, Lanvale Road communities, areas along Village Road, and more). We apologize for any inconvenience.

July 1, 2025 - FOCUS Broadband's Premium Wi-Fi solution, Plume, will be conducting maintenance between 1 AM and 6 AM on their cloud infrastructure on Tuesday, 07/01/2025. This may cause customers with Plume to go offline temporarily for approximately 5 minutes. We apologize for any inconvenience this may cause.

February 26th, 2025 - FOCUS Broadband will be performing maintenance from 4 AM to 6 AM on Thursday, 02/26/2025. Fiber services in the Millcreek and Holly Shelter communities will be affected from 30-40 minutes. We apologize for any inconvenience this may cause.

July 29, 2025 - FOCUS Broadband will be performing maintenance that will affect Fiber services from 4 AM to 6 AM on Tuesday, 07/29/2025 in Ocean Isle Beach, near the Publix shopping center. We do not expect this service interruption to last more than an hour. We apologize for any inconvenience this may cause.

August 1, 2025 - FOCUS Broadband will be performing maintenance between 3:00am - 5:00am on Friday, August 1st in the areas of Sunset Commons and The Townes at Seaside in Sunset Beach. During this time, customers may experience an interruption in fiber services. Technicians will work as quickly as possible to minimize the duration of the service interruption. We apologize for any inconvenience.

June 9th - June 12th, 2025 - FOCUS Broadband will be performing maintenance over the course of four days which may impact all Fiber Optic services to a few areas. Maintenance will take place from 4AM to 6AM. We do not expect this interruption to last more than 20-30 minutes. Work will take place near the following areas and on the days shown below.

 

• June 9th - Brunswick Forest
• June 10th - Winding River
• June 11th - Town Creek (North)
• June 12th - Areas near Brunswick Community College

July 30, 2025 - FOCUS Broadband will be performing maintenance on Wednesday, 07/30/2025 between 2:00AM and 6:00AM. During this time, fiber customers may experience a very brief interruption in services during the maintenance window. Any interruption in service should last no more than 2 minutes. We apologize for any inconvenience this may cause.

July 29, 2025 - FOCUS Broadband will be performing maintenance from 4AM through 6AM on Tuesday, 07/29/2025. All Fiber services may be affected in the Neal Sinclaire Road (Hoke County) and Sprint Hill (Scotland County) areas. Interruption should last no more than 5-10 minutes. We apologize for any inconvenience this may cause.

July 30, 2025 - FOCUS Broadband will be performing maintenance from 2AM through 6AM on Wednesday, 07/30/2025. There is a possibility that some FOCUS Broadband fiber customers may be affected during this maintenance window. Interruption should last no more than 2 minutes. We apologize for any inconvenience this may cause.