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Traditional Cable

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As a result of inclement weather, FOCUS Broadband stores will be closed to the public on Friday, January 21st and Saturday, January 22nd. Our call centers will remain open during regular business hours. We will respond to any outages as weather and conditions permit.

Call Us, We're Here to Help!

Customer Care:

Toll Free: 888-367-2862
Mon-Fri, 8am-6pm
Sat, 9am-5pm
24/7 Bill Payment
Construction Hotline:

Toll Free: 833-385-0301
Mon-Fri, 8am-5pm
Voicemail checked daily until 10pm

Visit A Location


Shallotte FOCUS Broadband Headquarters
640 Whiteville Road
Mon-Fri, 8am - 6pm
Sat, 9am - 1pm
(Night Drop Box)


Leland Brunswick Forest
1201 Dickinson Drive
Mon-Fri, 8am - 6pm
Sat, 9am - 1pm


The Village at Sunset Beach
1780-9 Chandlers Lane
Mon-Fri, 8am - 5pm
(Night Drop Box)


2230 New Britton Highway
Behind Brunswick Electric
Mon-Fri, 8:30am - 5:00pm


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