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Customer Notices

Cable Notices

Telephone Notices

Best Brunswick 1st place

Thank You Brunswick County for voting us
Best Customer Service for the 16th year!

Cable Service Complaints

If you have a complaint about your cable service, you should first contact customer service at the following telephone number: 888-367-2862. If FOCUS Broadband does not satisfactorily resolve your complaint, you may contact the Consumer Protection Division of the Attorney General's Office of the State of North Carolina, 9001 Mail Service Center, Raleigh, NC 27699‐9001.

Video Closed Captioning Information


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