Personalize Your TV Experience-
Choose Traditional Cable or Streamed TV Service

Digital Cable

Watch your favorite programs using a traditional cable box!

Traditional Cable

Ditch the cable box – view our channel lineup over your smart TV or streaming device.

Due to inclement weather expected as a result of Tropical Storm Ian, all FOCUS Broadband locations will be closed on Friday, September 30th. Our call center will be open. Retail offices will resume normal hours on Saturday, October 1st.

Customer Notices


Cable Notices

Telephone Notices

Best Brunswick 1st place

Thank You Brunswick County for voting us
Best Customer Service for the 14th year!

Cable Service Complaints

If you have a complaint about your cable service, you should first contact customer service at the following telephone number: 888-367-2862. If FOCUS Broadband does not satisfactorily resolve your complaint, you may contact the Consumer Protection Division of the Attorney General's Office of the State of North Carolina, 9001 Mail Service Center, Raleigh, NC 27699‐9001.

Video Closed Captioning Information

 

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