From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM.
Maintenance Alerts
June 5th - 7th, 2023 - FOCUS Broadband will be performing maintenance June 5th through 7th, during the early morning hours of 4:00am and 7:00am. Customers in and around the areas of Bluff Dr, Mintz St and Rivers Edge subdivision in Shallotte, may experience an interruption in Internet and Cable TV services while work is being performed. We anticipate interruptions to last a maximum of 30 minutes and should only affect services at each address once during the maintenance window. We apologize for any inconvenience this may cause.
June 8th – 14th, 2023 - FOCUS Broadband will be performing maintenance June 8th through 14th, during the early morning hours of 4:00am and 7:00am. Customers in and around the areas of Goose Creek Rd, Ocean Isle Beach as well as areas in and around Hewett Farms subdivision, Shallotte, may experience an interruption in Internet and Cable TV services while work is being performed. We anticipate interruptions to last a maximum of 30 minutes and should only affect services at each address once during the maintenance window. We apologize for any inconvenience this may cause.
June 15th - 20th, 2023 - FOCUS Broadband will be performing maintenance June 15th through 20th, during the early morning hours of 4:00am and 7:00am. Customers in and around the areas of Wildwood Village and Naber Dr in Shallotte, may experience an interruption in Internet and Cable TV services while work is being performed. We anticipate interruptions to last a maximum of 30 minutes and should only affect services at each address once during the maintenance window. We apologize for any inconvenience this may cause.
June 21st - 26th, 2023 - FOCUS Broadband will be performing maintenance June 21st through 26th, during the early morning hours of 4:00am and 7:00am. Customers in and around the areas of Tall Pines Plantation, Green Bay Rd, Old Shallotte Rd and areas along Ocean Hwy W in Ocean Isle Beach, may experience an interruption in Internet and Cable TV services while work is being performed. We anticipate interruptions to last a maximum of 30 minutes and should only affect services at each address once during the maintenance window. We apologize for any inconvenience this may cause.
June 27th - 29th, 2023 - FOCUS Broadband will be performing maintenance June 27th through 29th, during the early morning hours of 4:00am and 7:00am. Customers in and around the areas of Bricklanding Rd, Goose Creek, Sea Mist Campground and Waterway Campground in Shallotte/Ocean Isle Beach, may experience an interruption in Internet and Cable TV services while work is being performed. We anticipate interruptions to last a maximum of 30 minutes and should only affect services at each address once during the maintenance window. We apologize for any inconvenience this may cause.
June 7, 2023 - FOCUS Broadband will be performing Network Maintenance on Wednesday, June 7th, starting at 12:00am. No outages are expected although live TV my be affected. We apologize for any inconvenience this may cause.
