From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
July 6, 2026 – FOCUS Broadband will be conducting maintenance between 2:00am and 6:00am on Monday morning, 7/6/2026. Customers in Ash, Boiling Spring Lakes, Bolivia, Bolton, Calabash, Carolina Shores, Caswell Beach, Edenton, Fairmont, Hampstead, Hertford, Holden Beach, Laurel Hill, Laurinburg, Leland, Lumberton, Marston, Maxton, Oak Island, Parkton, Raeford, Red Springs, Riegelwood, Rocky Point, Rowland, Saint James, Shallotte, Southport, St Pauls, Supply, Tabor City, Tyner, Varnamtown, Wagram, and Winnabow including those located on Snowdrop Ct, Cypress Ridge Dr, Creek Way Cir, Huntley Rd, Cormorant Cir, Holly Dr, Mistwood Ct, Red Tip Dr, Morning Light Dr, Evans-Bass Rd, among others may experience a brief interruption in services during this time. We apologize for any inconvenience this may cause.
