From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
August 29, 2025 - FOCUS Broadband will be performing maintenance on Friday, 08/29/2025 between 12:00AM and 6:00AM. We will be moving our facilities out of the path of a new round-about on Ocean Gate Plaza in Leland. During this time, all fiber services will be impacted for customers on Ocean Gate Plaza, Gateway Boulevard and surrounding areas. We apologize for any inconvenience this may cause.
