From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
March 23, 2026 – FOCUS Broadband will be conducting maintenance between 2:00am and 6:00am on Monday morning, 3/23/2026. Customers in Chadbourn, Clarendon, Saint James, and Whiteville, including those located on Legion Dr, Amberly Ct, Members Club Blvd, Ridge Crest Acres, Medina Ct, Cedar Branch Rd, Tram Rd, Ma Mac Rd, Fairfield Dr W, Chadbourn Hwy, among others, may experience a brief interruption in services during this time. We apologize for any inconvenience this may cause.
