From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
January 21, 2026 – FOCUS Broadband will be conducting maintenance between 4:00am and 6:00am on Wednesday morning, 1/21/2026. Customers in Lakeside Commons and St James Plantation, including those located on Saint James Dr, Gordonia Cir, Legends Dr, Saw Grass Cir, Lakeside Commons Dr, Tidmarsh Ct, Mashie Way, Members Club Blvd, Beaver Creek Dr, Laurel Ln, among others, may experience a brief interruption in services during this time. We apologize for any inconvenience this may cause.
