From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
July 21, 2026 – FOCUS Broadband will be conducting maintenance between 12:00am and 1:00am on Tuesday morning, 7/21/2026. Customers in Leland and Winnabow, including those located on Arlene Dr, Edgewood Ln, Green Hill Rd, Hollins Way, Kelly Rd, Ocean Hwy E, Ruby Bell Rd, among others may experience a brief interruption in services during this time. We apologize for any inconvenience this may cause.
July 21, 2026 – FOCUS Broadband will be conducting maintenance between 12:00am and 5:00am on Tuesday, morning, 7/21/2026. Customers in Sandpiper Bay including those along Sandpiper Bay Drive, Great Egret Circle, Royal Aberdeen Court, and North Sandpiper Club Drive may experience a brief interruption in services during this time. We apologize for any inconvenience this may cause.
July 21, 2026 – FOCUS Broadband will be conducting maintenance between 4:00am and 6:00am on Tuesday morning, 7/21/2026. Customers in Ash, including those located on Project Rd, Little Prong Rd, New Britton Loop, Red Bream Ln, Old King Rd, Inman Rd, Kingtown Rd, Our Paradise Ln, Ash Little River Rd, Long Ridge Dr, among others may experience a brief interruption in services during this time. We apologize for any inconvenience this may cause.
