From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
July 9th, 2025 - FOCUS Broadband will be performing maintenance between 4:00am - 7:00am on Wednesday, July 9th in the areas of Swamp Road and New Hope. During this time, customers may experience an interruption in fiber services. We do not expect service interruptions to last more than 1 hour during the maintenance window. We apologize for any inconvenience.
