From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
October 14, 2026 – FOCUS Broadband will be conducting maintenance between 4:00am and 6:00am on Wednesday morning, 10/14/2026. Fiber customers in the Rourk Woods development may experience an interruption in services during this time. We apologize for any inconvenience this may cause.
