From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
November 19, 2025 - FOCUS Broadband will be conducting maintenance between 2:00 AM and 6:00 AM on Wednesday morning, 11/19/2025. Customers in Chowan County may experience brief interruptions with service during this time. We apologize for any inconvenience this may cause.
