From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
December 10, 2025 - FOCUS Broadband will be performing maintenance from 4 AM to 6 AM on Wednesday, 12/10/25 in areas of Sea Trail Plantation including the following streets: Club House Rd, Lunar Dr, Crooked Gulley Cir, Discovery Lake Dr, Deacon Ct, Duxbury Ct, Eastwood Park Rd, Kingsmill Ct, Summer Green Ct, Rice Mill Cir, Bellwood Cir and Forest Creek Rd. Fiber customers in these areas may experience an interruption in service during this maintenance window. We apologize for any inconvenience.
