From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Maintenance Alerts
March 22nd, 2023 - FOCUS Broadband will be moving our Fiber facilities out of the path of new construction in Ocean Isle Beach on March 22nd beginning at 12 AM. This will affect all FTTH services in and around the Publix Grocery store, along Causeway Drive, OIB Air Port and Salt Water Palms development. We apologize for any inconvenience this may cause.