FOCUS Broadband is participating in the Affordable Connectivity Program (ACP), a federal program that provides eligible households with a temporary discount on internet service.
This program will provide a discount of up to $30 if eligibility requirements are met.

A household is eligible for the Affordable Connectivity Program if one member of the household:

• Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
• Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision;
• Received a Federal Pell Grant during the current award year;
• Has an income that is at or below 200% of the federal poverty guidelines
• Meets the eligibility criteria for a participating provider's existing low-income program.

There is a limit of one benefit per household per month. Once the program ends, households participating in ACP will be subject to the undiscounted rates, general terms and conditions at the end of the program to continue to receive service.

For more information please visit affordableconnectivity.gov.

Affordable Connectivity Program FAQ

When can I sign up for the ACP program?

The Affordable Connectivity Program is available now. Check out the Affordable Connectivity Program Consumer FAQ for more information about the benefit.

Who receives the funds?

As the provider, FOCUS Broadband will receive the funds directly from the Affordable Connectivity Program.

Will eligibility be determined through the National Verifier?

Yes. Household eligibility will be determined through the National Verifier.

If I already receive Lifeline benefits will I automatically receive the ACP discount?

No. You must opt-in with FOCUS Broadband or request enrollment in the ACP with FOCUS Broadband and chose an eligible service plan.

Can I sign up for the ACP if I am already a customer or if I was a customer in the past?

Yes. The benefit is available to eligible new, prior, or existing FOCUS Broadband customers.

Can I receive both the Lifeline discount and the ACP discount?

Yes. Eligible customers can receive both the Lifeline discount and the ACP discount. Eligible customers can combine both the Lifeline and ACP benefits to the same qualifying service or separately to a Lifeline service and an ACP service.

Can I collect a credit that is more than my current service cost?

No. The ACP credit can be up to $30 per month but it cannot be more than the price of the broadband plan.

Can I transfer my ACP benefit to FOCUS Broadband?

If you are already receiving the ACP benefit from another provider and wish to transfer this benefit to your services with FOCUS Broadband, please click here to complete the application transfer form. You may transfer your benefit only once per calendar month.

 

Check if your school participates by clicking your county below.

Brunswick County Columbus County Duplin County Robeson County

May not be available in all areas.