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Due to inclement weather expected as a result of Tropical Storm Ian, all FOCUS Broadband locations will be closed on Friday, September 30th. Our call center will be open. Retail offices will resume normal hours on Saturday, October 1st.

FOCUS Broadband Awarded Best in Customer Service for the 14th Year

Shallotte, NC – This week, FOCUS Broadband was recognized as “Best in Customer Service” in the Brunswick Beacon’s 2022 Best of Brunswick Awards where readers cast their votes for their favorites in a variety of categories. This is the fourteenth consecutive year that FOCUS Broadband has received this recognition.

“Being named Best in Customer Service is the highest honor we can receive” commented Keith Holden, FOCUS Broadband CEO. “Our employees are committed to serving our customers with a level of care and attention that is unequaled by other communications providers.”

In January, FOCUS Broadband announced their new name and brand and began a $100 million, multi-year project to upgrade all customers within their cooperative service area to a 100% fiber optic high speed network. Customers in the Green Bay Village neighborhood in Shallotte are currently being converted to the new network, and work in additional areas in Seaside and Carolina Shores will begin this summer. The cooperative will also soon finish work on a two-year, $9 million dollar project in Boiling Spring Lakes where customers there are being upgraded to fiber optic broadband.

For more information about FOCUS Broadband or their services, visit www.focusbroadband.com or follow @FOCUSBroadband on Facebook.

 

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