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Due to inclement weather expected as a result of Tropical Storm Ian, all FOCUS Broadband locations will be closed on Friday, September 30th. Our call center will be open. Retail offices will resume normal hours on Saturday, October 1st.

472 Area Code to Overlay the Existing 910 Area Code

This fall, a new 472 area code will be coming to southeastern North Carolina and will serve the same geographic region as the 910 area code which is currently used in Brunswick, Columbus, Robeson, Duplin and Pender counties. This is called an area code overlay and is being implemented to ensure a continuing supply of new telephone numbers. Once the new area code becomes available, customers requesting new phone service or additional lines may be assigned a number that begins with the new 472 area code. Telephone customers with current service will not be required to change their existing area code, phone number, or the way calls are dialed. They will continue to dial using an area code and phone number for all local calls just as they do today within and between the 910 and new 472 area code.

Important Dates

October 7, 2022

Customers in the 910 area code overlay region may be assigned a number in the 472 area code when they request a new service or an additional line.

Frequently Asked Questions

What is an overlay?

An overlay is a commonly used method for adding an area. As the name suggests, the new code “overlays” the pre-existing area code, usually serving the identical geographic area. The benefit of an overlay is that customers retain their existing area codes. Only new lines get the new area code.

Will I have to change my phone number?

No. The new 472 area code will overlay the existing 910 area code and will serve the same geographic area but will not require current 910 phone numbers to change.

How will this change the way I make calls from my landline?

Customers receiving a 472 area code will be required to dial the area code and phone number for all local calls, just as customers with telephone numbers from the 910 area code do today. To complete local calls, you will need to dial the area code + telephone number (or 1+ area code + telephone number). The price of a call, coverage area, or other rates and services will not change due to the 472 area code overlay.

When will the 472 area code go into effect?

Beginning October 7, 2022, customers in the 910 area code overlay region may be assigned a number in the new 472 area code when they request new service or an additional line.

If you have any questions regarding information provided above, please call: 888-367-2862

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